Emails to customers who abandoned cart and basic metrics about progress on checkout
Hey people, this has now been delivered and introduced to Subbly :) Please see here for more info: https://changelog.subbly.co/cart-abandonment-85257
Closing this one as finished and please be encouraged to provide additional feedback on this or any other feature you'd like to see implemented on our system.
Can we get an ETA on this, and will it hook into ManyChat also? ;)
I definitely don’t want us sending emails outside of our own EMM. Having scattered 3rd party systems sending out emails causes a lot of issues and kills our ability of seeing who received what email all in one place. Unless Subbly can output an event via Zapier or through an EMM integration (like with Drip) *and* capture email addresses that are entered onto any form on the site via a script (not just those submitted) this isn’t something we could use in place of CartStack, ReCart, etc. :)
Would love to see a Recart integration here! Messenger capture is too important to ignore nowadays!
@Michael Maddox: Hey Michael, we are working on developing our own solution for this hopefully. We are not looking into integrating with other services as it will ultimately drive the price of using the product up since every service will have to take it's share.
Until then, if there's a graceful way of integrating Recart into our checkouts through JS code snippets, I look forward with helping you achieve this...
@Andrija Krstic: You should be able to hook into manychat for this also, more easily that creating something I would think. https://support.manychat.com/support/solutions/articles/36000070776-manychat-api
Btw we’re using ManyChat for everything now with our own custom authomation, rather than ReCart. ReCart is nice for plug-n-play ecommerce, but ManyChat is more powerful and for a subscription item, it makes more sense.
Update: there is a delay on the start of this project, but it is still planned!
Please make sure this integrates with Messenger (and maybe SMS!) also and not just Email! :)
I’d definitely love to see this as well! At the very least, a Zapier trigger for it 👍😊
Need a bit more info on this. What does this mean?
@Eric Decker: Thanks! Is the new title and description accurate now?
@Stefan Pretty: Something that would keep track of when people get to the cart but don't check out. So we can see how far people are getting in the process and possibly retarget those people with ads and emails with discounts and stuff.