Integrate with PayPal for taking payments.
Yes, being in Australia, most prefer Paypal and have had a few that wont subscribe so we have had to make a seperate ' trial box ' on our website for the paypal only shoppers. And Stripe takes a while to pay us that if someone purchased on the last day, payment still would not of shown by the time its time to ship out :( Please look at this option. I am sure it can only benefit Subbly
My key reason for wanting paypal is that in Canada, Stripe will not pay me for seven days after receiving the order, despite asking them to change this. Paypal takes 2 days. This is a huge issue for me, because it would be rather nice to have the funds for ordering product. Moving customer payment dates earlier is asking for them to wait too long before delivery. Paypal also give the option to choose how to pay: direct from bank account or from credit card, and that can be chosen each time a purchase is made. Personally, I find that very helpful.
We desperately need this! Our product category is banned with Stripe so PayPal is our only option. Subbly team, I'd love it if you made this integration happen.
@Yasin Mahmood: same here. I sell books & stripe banned me because they were about CBD & cannabis.
How can I vote for this? Good one!!
@Vicki Butler-hagen: You can upvote this by clicking on the arrow button beside the caption at the very top :)
More options are always better than less, but single digit percentages (if that) of people will only use PayPal. Otherwise, many ecommerce sites (and, uh, Amazon) would be failing. PayPal is clunky, cumbersome, and can shut down your processing and freeze your funds because they woke up in a bad mood. But of course, the more options, the better, but I’m glad this is low priority because I’d definitely rather see more marketing and analytics features in place before additional gateways.
Regarding countries with very little overall adoption of the Internet (Australia) PayPal may be more in demand, but the business potential of these low adoption countries when compared to more mature markets is insignificant - and I would know, having marketing various Aussie ecommerce brands over the past 5 years to other countries (aussies population is just too tiny to scale).
@Douglas A: Hey @Douglas A, thanks for this, can't agree more with you to be honest.
I would just add to this that PayPal takes even more clicks for the customer to checkout using PayPal comparing to the checkout through Stripe for instance. One tiny thing but in reality more clicks means less conversion rate as customers can get tired and evem chamge their minds in the process :)
This has to be a priority guys. Less savvy customers don't trust a white label solution, especially if they don't have trust for the company. It has to be key that you guys get PayPal, otherwise I'd be tempted to try out something else!
@Peter Donoghue: Hey thanks for the input and opinion on this Peter. Yes, we will take into consideration adding more payment processors in the future. However, we believe that having whitelabeled solution for payment processing looks more professional and Stripe proved to be reliable and consistent up to this date.
@Andrija Krstic: Totally agree IMO, less decisions for the customer is usually better in my books. I just know that PayPal would be a great convenience and trust play for new businesses and want customers to feel their money is safe! Our current solution utilises both :)
Please offer Paypal, most people in Australia feel safer with them, and I also won't buy from most sites unless they offer Paypal.
@Rowan None: as per the update, it's on the roadmap, just not as high a priority project right now as we have other much more widely beneficial projects being worked on now that will benefit everyone greatly. When we're at the stage of reviewing payment gateways I'll be sure to update this! Of course if we get a lot of voters on here we will re prioritise accordingly.
@Stefan Pretty: Paypal - i agree you need to push it forward for development on the roadmap. everyone would be keen to get it and im sure you would get more customers staying on your platform
I get that you don't believe in it BUT it's the most trusted payment service. If I asked all of my customers if they had heard of paypal around 90% would say they have heard of it. If I asked the same people if they had heard of stripe then I would be surprised if 10% said yes. You shouldn't create Subbly based on what you think, you should take the feedback that we give you and that feedback is that PayPal is a must. Your competitors have PayPal integrated. PayPal is the most well known online payment service. Most major vendors accept PayPal.
@Robert Docherty: Here, here I am thinking of going to Cratejoy because of this issue.
@Robert Docherty: Totally understand. It is definitely a popular platform and trusted name.
The difference with PayPal versus Stripe is the customer doesn't know it's Stripe. Stripe is just like any other payment gateway. It sits quietly in the background and processes card payments.
We know you want PayPal. Even if I don't believe in it, so with that said, we will likely offer PayPal in the future. However right now we have other features which are of higher priority that customers are asking for, that I do think are essential and will benefit everyone in a really positive way. I'm excited to share more.
Thanks for your response,
@Rowan None: if it's an essential part of your business then it makes sense to use someone who partially supports it. I'm sorry we don't support it yet, I wish we did but all in good time 🤘
Just as a side note, Cratejoy focuses on Stripe as well. The only way you can use PayPal with them is through Braintree, which is similar to Stripe except PayPal bought them. The bought them as their developer platform was so bad they needed to make a move to compete with Stripe.
Hi Guys, Just as an update on this.
We have no immediate plans to integrate with PayPal.
The reason: we currently have some other higher priority tasks and projects we're working on. Also it's a big job to add this and other payment gateways (which will happen eventually). When we're better positioned resources wise and after we get some of the new exciting and high priority features finished up first. I can't wait to show what we're working on.
In addition, as a personal anecdote. My opinion in PayPal is that it's not future proof. I think they're not keeping up with the fast paced changes of the payment tech world. But that's just my own opinion.
ETA to review this: 3-4 months 🤘
while I agree that stripe is a great option I do agree that offering paypal would work to gain more subs. I've personally been told by potential subs that they would have subscribed had paypal been an option despite my assurance that Stripe is safe. saying that I completely understand that paypal will also end up being quite costly
Paypal is a must. Some people are convinced it's safer than using card
Hi @Brian Bartunek - Your customers don't need to know Stripe as it's a white labeled solution for processing their credit card payments! 😃
@Stefan Pretty: I'm just saying that the PayPal one click feature plays well to the hand of the internet savvy shopper, that's all. It is also fully integrated for commercial shipping rates, much like the feature you currently offer.