Integrate with PayPal for taking payments.
Stripe is horrible...Why is there only ONE way to process payments? How silly is this? Losing money because they have stupid rules? Give me a break..
I just learned about Paypal Working Capital which is a phenomenal way to raise money for startups and small businesses without credit checks etc, but you must use Paypal as your processor. It would be great for you to add them as an option for startups like myself. The more transaction history they see, the more capital they provide.
Yes, being in Australia, most prefer Paypal and have had a few that wont subscribe so we have had to make a seperate ' trial box ' on our website for the paypal only shoppers. And Stripe takes a while to pay us that if someone purchased on the last day, payment still would not of shown by the time its time to ship out :( Please look at this option. I am sure it can only benefit Subbly
My key reason for wanting paypal is that in Canada, Stripe will not pay me for seven days after receiving the order, despite asking them to change this. Paypal takes 2 days. This is a huge issue for me, because it would be rather nice to have the funds for ordering product. Moving customer payment dates earlier is asking for them to wait too long before delivery. Paypal also give the option to choose how to pay: direct from bank account or from credit card, and that can be chosen each time a purchase is made. Personally, I find that very helpful.
We desperately need this! Our product category is banned with Stripe so PayPal is our only option. Subbly team, I'd love it if you made this integration happen.
@Yasin Mahmood: same here. I sell books & stripe banned me because they were about CBD & cannabis.
How can I vote for this? Good one!!
@Vicki Butler-hagen: You can upvote this by clicking on the arrow button beside the caption at the very top :)
More options are always better than less, but single digit percentages (if that) of people will only use PayPal. Otherwise, many ecommerce sites (and, uh, Amazon) would be failing. PayPal is clunky, cumbersome, and can shut down your processing and freeze your funds because they woke up in a bad mood. But of course, the more options, the better, but I’m glad this is low priority because I’d definitely rather see more marketing and analytics features in place before additional gateways.
Regarding countries with very little overall adoption of the Internet (Australia) PayPal may be more in demand, but the business potential of these low adoption countries when compared to more mature markets is insignificant - and I would know, having marketing various Aussie ecommerce brands over the past 5 years to other countries (aussies population is just too tiny to scale).
@Douglas A: Hey @Douglas A, thanks for this, can't agree more with you to be honest.
I would just add to this that PayPal takes even more clicks for the customer to checkout using PayPal comparing to the checkout through Stripe for instance. One tiny thing but in reality more clicks means less conversion rate as customers can get tired and evem chamge their minds in the process :)
This has to be a priority guys. Less savvy customers don't trust a white label solution, especially if they don't have trust for the company. It has to be key that you guys get PayPal, otherwise I'd be tempted to try out something else!
@Peter Donoghue: Hey thanks for the input and opinion on this Peter. Yes, we will take into consideration adding more payment processors in the future. However, we believe that having whitelabeled solution for payment processing looks more professional and Stripe proved to be reliable and consistent up to this date.
@Andrija Krstic: Totally agree IMO, less decisions for the customer is usually better in my books. I just know that PayPal would be a great convenience and trust play for new businesses and want customers to feel their money is safe! Our current solution utilises both :)
Please offer Paypal, most people in Australia feel safer with them, and I also won't buy from most sites unless they offer Paypal.
@Rowan None: as per the update, it's on the roadmap, just not as high a priority project right now as we have other much more widely beneficial projects being worked on now that will benefit everyone greatly. When we're at the stage of reviewing payment gateways I'll be sure to update this! Of course if we get a lot of voters on here we will re prioritise accordingly.
@Stefan Pretty: Paypal - i agree you need to push it forward for development on the roadmap. everyone would be keen to get it and im sure you would get more customers staying on your platform
@Stefan Pretty: any update on this? Just signed up for a trial but our market is banned with stripe and so would need to use paypal or be able to code our own integration.
@Tarik Ameen-ali: eta is 1-2 months depending on how hard it is to do. It still won’t be a perfect solution as PayPal implement many limitations that will lead to a poor experience in some cases
@Stefan Pretty: great! Glad to hear its not too far away. For us it wouldnt even have to be paypal specifically, its more about a provider that can accept 'high risk' products like vape and cbd products. We have been looking to use viva wallet for our cbd offerings.
Just to add to this @Stefan Pretty Even if it was a PayPal Payments Pro integration that would work as (I assume) it would give you a more seemless way to integrate into Subbly.
As it stands, Subbly is not a solution we can use as more payment providers do not support Vape products. We would need either Sagepay or Paypal.
Any of those two get added and we would sign up right away.
I get that you don't believe in it BUT it's the most trusted payment service. If I asked all of my customers if they had heard of paypal around 90% would say they have heard of it. If I asked the same people if they had heard of stripe then I would be surprised if 10% said yes. You shouldn't create Subbly based on what you think, you should take the feedback that we give you and that feedback is that PayPal is a must. Your competitors have PayPal integrated. PayPal is the most well known online payment service. Most major vendors accept PayPal.
@Robert Docherty: Here, here I am thinking of going to Cratejoy because of this issue.
@Robert Docherty: Totally understand. It is definitely a popular platform and trusted name.
The difference with PayPal versus Stripe is the customer doesn't know it's Stripe. Stripe is just like any other payment gateway. It sits quietly in the background and processes card payments.
We know you want PayPal. Even if I don't believe in it, so with that said, we will likely offer PayPal in the future. However right now we have other features which are of higher priority that customers are asking for, that I do think are essential and will benefit everyone in a really positive way. I'm excited to share more.
Thanks for your response,
@Rowan None: if it's an essential part of your business then it makes sense to use someone who partially supports it. I'm sorry we don't support it yet, I wish we did but all in good time 🤘
Just as a side note, Cratejoy focuses on Stripe as well. The only way you can use PayPal with them is through Braintree, which is similar to Stripe except PayPal bought them. The bought them as their developer platform was so bad they needed to make a move to compete with Stripe.