4
Add the delivery date in the status
complete
Douglas A
Right now the status says “Awaiting delivery’ which is leading to several customer support tickets per day. Customers assume this means the box has already shipped, and that they haven’t gotten a tracking number. If you could change it to “Awaiting delivery, will be shipped on ____” or similar that would help us avoid a lot of additional tickets. Thank you!
Activity
Andrija Krstic
complete
This has been changed to reflect the next shipping date on the admin since. If customer has an open order to his/her name, caption says ''your order is being prepared for shipment''