The ability to request further information from customers for One-time product orders like the Subscription products
I am considering migrating my business from Shopify to Subbly. This is a feature I would very much like to have available. It makes sense to be able to offer both customized subscription and one time items. (another possibility would be to have the ability to offer a subscription or one-time option in the survey to suit the customer's preferences) Is this feature still planned? ETA for implementing it? Your platform looks awesome otherwise! Thank you.
Adding a comment section on the checkout, as requested by @aisling_finn
Please can you consider, as it would work well for continuity throughout the products! x
Yes please add this. Even for one-time products, it's easier to have product options like S,M,L, XL, XXL for a shirt instead of a different product for every size.
A prime use case I see would be a product like a t-shirt. (That's my use case... I have 10 separate one-time products for one design!) I wouldn't have to be a survey per se, but options that could be pre-selected in the products page before adding to cart. Like how Target does it for example: https://www.target.com/p/fruit-of-the-loom-select-men-s-short-sleeve-t-shirt/-/A-53595415?preselect=53497528#lnk=sametab
yes, additional meta data is necessary
What is the status of this request? It would be great if it would become available for the the holiday season (Nov/Dec). Thanks!
Still open to suggestions on this and common use cases.
What is the need for asking for a customer to fill out a survey for a one time product?
What kinds of questions would you want to ask?
Would variants work for this?
@Stefan Pretty: I use surveys to give people the option to leave a note for gifts and also for shipping - the ‘international’ catch all option isn’t robust enough for European shipping as there’s huge differences in pricing and I prefer only to charge people cost on shipping.
@Sarah Ryan: Thank you!
@Stefan Pretty: Hi Steffan! We sell Spanish books for children and the survey is to learn, the name, age of the child, interests of the child, whether they are Spanish heritage second language learners, etc.
This allows us to tailor the books specifically for the child and family. We've received feedback that people want to try the one-time box before subscribing or suggesting it as a birthday gift for the child from family/friends. Having the survey, will help us with the curation process. If we give remarkable service and do it right in the one-time box we believe it will translate into monthly and bi-monthly subscriptions. See our current survey for the monthly or bi-monthly subscription....it will be similar to that but a bit longer (10Q).
Also will be used for notes for gifts.
@Claudia Generaux: Thank you for your feedback
@Stefan Pretty: We plan to sell T-Shirts both on subscription and one-time basis. Love the survey option on sub. But need something to capture size/quantity for one-time purchases as well. Variants should work for me in this case.
Still yet to come up with a sensible UX for this.
The issue? When we roll our cart functionality how are we to handle multiple different surveys in the cart?
Open to suggestions.
Current idea: when the customer adds a product to cart, if it has a survey they are asked to fill it out at the time of adding that product to cart. What do you think?
@Stefan Pretty: yeah, maybe on clicking the "add to cart" button, it directs you to the survey for that product. If that's the workflow, it would be great to have the option to direct them either to the cart page, back to the product page (of the product they just added to their cart), or a to custom link after the survey is submitted.